The secured CoE consists of a multi-jurisdictional team of professionals, who are focusing on optimising our secured operations across markets and the value chain.
The Secured CoE is structured into three key areas:
The Investment Strategy area has a dual responsibility. Firstly, to set the direction in terms of capital allocation across markets and sub-asset classes, based on market opportunities, macro trends, and concentration risk management. Secondly, to establish best in class practices for the underwriting of secured portfolio (common asset underwriting framework, implementation of a due diligence software, and secured portfolio modelling).
The Operations & Portfolio Management area focuses on developing a scalable and integrated operating model, delivering economies of scale and providing a blueprint for swift new market entries. A particular attention is given to People Capabilities (attraction, retention and training of top performers), Information Systems Upgrades, Customer Journeys and Reporting & Analytics.
The Real Estate Management area is designed to inform the decision making during defensive auctions as well as manage the pool of Real Estate Owned units that have been on-boarded.
During 2019, the teams have focused on building strong foundations for future change and improvements, as well as delivering on short term initiatives which deliver more immediate revenue and cost savings.